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Privacy Policy

South Bay Aquatics
Effective Date: 12 April, 2026
Website: https://southbayaquatics.com


1. Introduction

South Bay Aquatics (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.


2. Information We Collect

a. Information You Provide

We collect personal information when you:

  • Submit contact or inquiry forms
  • Apply for employment
  • Communicate with us directly

This may include:

  • Name
  • Email address
  • Phone number
  • Employment information (e.g., resume, work history)

b. Program Registration (Third-Party Platform)

Registration for swim programs is processed through a third-party platform:
https://app.jackrabbitclass.com/

When you register, your information is collected and processed directly by Jackrabbit Class, which may include:

  • Participant details (e.g., child’s name, age, skill level)
  • Parent/guardian contact information
  • Billing and payment details
  • Emergency contact information

South Bay Aquatics does not directly collect or store payment information on its website.

We recommend reviewing Jackrabbit’s privacy policy to understand how your information is handled on their platform.


c. Automatically Collected Information

We use analytics tools such as Google Analytics 4 to collect:

  • IP address (in aggregated or anonymized form where applicable)
  • Device and browser information
  • Pages visited and user interactions
  • Traffic sources

d. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website usage
  • Improve performance and experience
  • Measure marketing effectiveness

You can manage cookies through your browser settings.


3. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide support
  • Process employment applications
  • Improve website performance and user experience
  • Analyze traffic and engagement via GA4
  • Send communications (you may opt out of marketing messages at any time)

4. How We Share Information

We do not sell personal information.

We may share information with:

  • Service providers (e.g., analytics, hosting, email tools)
  • Third-party platforms like Jackrabbit for program registration
  • Staff (for operational purposes)
  • Legal authorities when required

5. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used
  • Access your personal information
  • Request deletion of your data
  • Correct inaccurate information
  • Opt out of sale or sharing of personal data (we do not sell data)

To exercise your rights, contact us at: info@southbayaquatics.com

We will not discriminate against you for exercising your rights.


6. Children’s Privacy

Our programs involve minors. Personal information related to children is:

  • Collected through Jackrabbit with parental/guardian consent
  • Used strictly for program participation and safety
  • Accessible for review or deletion upon request by parents/guardians

7. Data Retention

We retain information only as long as necessary for:

  • Operational and communication purposes
  • Legal and safety obligations

8. Data Security

We implement reasonable safeguards to protect your information. However, no system is completely secure.


9. Third-Party Services

Our website uses third-party services, including:

  • Google Analytics (for usage tracking)
  • Jackrabbit Class (for program registration and payment processing)

These providers operate under their own privacy policies.


10. Do Not Track Signals

Our website does not currently respond to “Do Not Track” signals.


11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.


12. Contact Us

South Bay Aquatics
2012 Artesia Boulevard
Redondo Beach, CA 90278
Email: info@southbayaquatics.com
Phone: (310) 937-SWIM (7946)


13. Employment Applications

Information submitted for employment is used solely for hiring purposes and is not used for marketing.


Disclaimer: This policy should be reviewed by legal counsel to ensure compliance with applicable laws.